Sales Engineer

Join a dynamic company that is growing at an explosive rate. Supply Wisdom’s patented solution is transforming the way supply chain, procurement and third-party risk leaders manage risks and operational resilience. Our market leading risk intelligence solution leverages the latest advancements in AI, Machine Learning, and data science to deliver the real-time early-warning risk intelligence that enterprises critically need now to secure their supply chains, prevent disruptions, and ensure operational resiliency. The demand for our solution is stronger than ever, and our team must expand to keep up.

In January 2022, we closed a significant institutional round led by Fulcrum Equity Partners to fund our growth and market expansion into new verticals and new geographies. Join us at this exciting growth stage as stock options may be awarded for this position upon board approval.

Your mission:

• Work in partnership with the Supply Wisdom sales and customer success teams, to understand prospect business requirements, develop technical sales strategy, and effectively present solutions that address our customer’s needs and provide business value.
• Recommending and proposing solutions to our customers with a goal to become a trusted advisor.
• Drive thought leadership opportunities with sales, customer success and marketing as the leading technical expert with a deep understanding of the Supply Wisdom solution. This is a highly influential role and requires dynamic communications and presentation skills amongst varied audiences of both business and technology leaders.

Your Responsibilities:

• Customer Meetings: Leads and attends customer meetings in person and via collaboration tools. Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience.  Provides broad scope responses to solution and technology questions.  Demonstrates strong solution selling abilities and effective, pro-active customer communications.  Interacts with all levels of customer’s management team.
• Customer Solution Development: Analyze and identify our customer’s business and technology objectives, conduct full technical discovery, and architect client solutions to meet gathered requirements. Assess business and operations impacted by technology.  Craft and propose custom solutions that differentiate Supply Wisdom services and solutions and meet customer’s requirements. Ability to complete complex custom designs.
• Internal and External Training: Advises customers, sales and customer success on technical aspects of proposed solutions including fit to customer’s needs.
• Thought Leadership: Internal feedback loop to product management, sales and customer success leadership teams regarding the customer experience, product features/functionality, and service implementation/management.
• Customer Advocate: Acts as customer advocate, participating in pre-sales efforts including technical sales presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops. Deliver findings including key pain points, proposed solutions to meet business needs, and ROI where applicable.  Contribute to the development of technical sales strategy.  Design, architect, and demonstrate visionary solutions in a way that closely reflects our customer’s technology roadmap.
• Lifecycle Partnership: Support Supply Wisdom teams in pursuit of key business opportunities, engage customers to address aspects of the data lifecycle. Collaborate with sales, customer success and product management to deliver the appropriate solution and establish credibility and trust with the customer.

You Have:

• At least 5+ years relevant experience in a similar role with a B2B SaaS solutions provider, preferably targeting business leaders in third-party risk management, sourcing/procurement, supply chain or vendor management groups, at large and medium enterprises in Banking, Financial Services, Healthcare, Life Sciences and/or Pharmaceutical verticals.
• Hands on experience with CRM software and Account Management systems
• Availability to travel as needed

Your Key Competencies:

• Technical Expert - highly knowledgeable about products and services across the TPRM, supply chain, or vendor management landscape/lifecycle. Experience and expertise in similar information services is preferred
• Relationship Lead – excel at building and strengthening relationships
• Collaborator - strong team-building skills and know how to draw on internal resources for success
• Results driven – self-starter focused on growth and monetizing leads
• Great communication skills – both written and verbal
• Ability to inspire and persuasively communicate ideas, overcome obstacles, lead people, compel partners
• Strong customer and partner focus on establishing and developing long term, lasting relationships that drive revenue
• Ability to work in a fast-paced environment and proven experience to make an immediate impact
• Detail oriented, very organized, self-starter, understanding of the psychology of sales & the sales process

Education and Experience:

BA/BS University degree with a concentration in Computer Science, Engineering, MIS or equivalent is preferred and a minimum of 5+ years in B2B SaaS sales. 

We empowering our people will enable them to bring tremendous value to our clients. Making the world a better place, not just for us but for those around us, is our way of expressing gratitude and encouraging richer lives.

We offer a competitive salary and generous benefits. In addition, we offer a vibrant work environment, a global team filled with passionate and fun-loving people coming from diverse cultures and backgrounds.

If you are looking to make an impact in delivering market-leading risk management solutions, empowering our clients, and making the world a better place, then Supply Wisdom is the place for you.