Virginia Maldonado

Virginia Maldonado is an experienced professional in customer success and marketing, currently serving as Directora de Customer Success at EasyBroker since October 2020. In this role, Virginia oversees the creation and management of the Customer Success team, focusing on support, customer education, content collaboration with marketing, partner relations, and expansion initiatives. Virginia also holds a position as a miembro at Support Driven since January 2019. Previously, Virginia was Head of Operations at Navent, where responsibilities included implementing tools for customer experience teams and managing business intelligence, and worked at EasyBroker for several years in various management roles, including Directora de Marketing y Customer Success and Directora Comercial. Earlier experience includes serving as Coordinadora de exportación at Magno Centro Joyero, where Virginia planned national and international exhibitions and managed relationships with government entities for export needs. Virginia is pursuing studies at Universidad de Guadalajara.