Deepak Lakshmanan

Deepak Lakshmanan has a diverse work experience spanning multiple roles and industries. Deepak is currently working at SupportLogic as a Senior Product Manager, where they are involved in building a revolutionary new way to rethink Support using AI and DeepML. Before this, Deepak worked as a Product Manager at SupportLogic, where they contributed to the development of the organization's proactive customer issue detection and addressing capabilities. Prior to joining SupportLogic, they served as a Product Success Manager from 2020 to 2021.

Deepak'sprevious experience includes working at Slack as a Senior Manager, Developer Support from 2019 to 2020. Deepak also had an extensive tenure at Facebook, where they held various positions such as Developer Support Engineering Manager, Global Support Engineering Manager, and Dev Support Engineer from 2012 to 2019. In addition, they worked at GetJar Inc. as a Support Engineer from 2009 to 2012 and at Google as an ETL Operations Engineer in 2008. Deepak's early career included working at Amazon.com as a Software Development Engineer from 2005 to 2008.

Deepak Lakshmanan has a Bachelor of Engineering degree in Electronics and Communication Engineering from the University of Madras. Deepak also holds a Master of Science degree in Electrical Engineering from the University at Buffalo. In addition to their formal education, Deepak has obtained several certifications, including Pendo Essentials from Pendo.io in August 2021, Learning Program Management from LinkedIn in December 2019, and AI for everyone from Coursera in November 2019.