Mariane Mac Kinnon

Mariane has more than 15 years’ customer service experience, with an expertise in training, team management, employee development, process improvement and quality assurance. She leads all client implementations and supports the company’s renewal activity, helping achieve a near 100 percent renewal rate for the previous two years.

Prior to joining SurePeople, Mariane was a senior manager at DentalPlans.com, where she ensured the high-quality service delivery and successfully promoted customer renewal and retention rates.