Ellie-Grace Coleman is an experienced Office and Administration Team Manager at Sure Maintenance, where responsibilities include customer liaison, complaint management, recruitment, onboarding, training, process improvement, and quality assurance. Previously held roles at Sure Maintenance include Tenant Liaison Officer and Helpdesk Administration, focusing on legal compliance, scheduling, and customer service. Prior experience as a Recruitment Consultant at Leap29 involved introducing professionals to various industries, while earlier roles at BizCover and Peakbound Holdings Pty emphasized high-quality customer service in the insurance sector.
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