Micah Gammell

Micah Gammell is an experienced professional in customer care and case management, currently employed at Surmodics, Inc. since March 2022. Previously, Micah held the position of Authorization Specialist at RespirTech, a Philips company, and served as a Case Management Lead Representative at Cigna. Micah's expertise includes advocating for diverse populations' mental health, educating members on health insurance benefits, and addressing complex needs through effective problem-solving and multitasking. Demonstrated ability to learn new systems quickly and adapt to workflow changes further complements Micah's commitment to delivering excellent customer service and enhancing customer satisfaction. Micah holds a Bachelor's degree in Human Development, Family Studies, and Related Services from Minnesota State University, Mankato.