JF

Jurre Fledderus

Head Of Customer Success at Survalyzer AG

Jurre Fledderus has a diverse work experience spanning from 2007 to 2023. Jurre most recently worked as the Head of Customer Success at Survalyzer Nederland BV starting in January 2023. Prior to that, they held the position of Senior Customer Success Manager at Trengo - Smart Conversations Platform from May 2022 to December 2022 and Customer Success Manager from July 2020 to May 2022.

Before their role at Trengo, Jurre was the Chief Operations & Recruitment at Zoofy from July 2017 to July 2020, where they were responsible for managing the craftsmen department and increasing the number of craftsmen to 5000+. Jurre also served as the Chief Customer Care for Zoofy from November 2016 to July 2017, overseeing the establishment of the Customer Service department.

Further back in their career, Jurre worked as a Customer Care Supervisor and Customer Care Advisor at JUST EAT from September 2014 to November 2016 and September 2014 to September 2015, respectively. Jurre also worked as a Medewerker operations at Thika Travel from December 2010 to February 2014 and as a Copywriter at VakantieStunt from June 2013 to October 2013.

Jurre's earliest work experience was as an Ontbijtkok at Van der Valk Hotel Breukelen from October 2007 to January 2010.

Jurre Fledderus completed their education at Utrecht University from 2009 to 2017, where they earned a Bachelor of Arts degree in Communicatie- en Informatiewetenschappen, Taal- en Cultuurstudies. Prior to university, Jurre attended RSG Broklede from 2004 to 2009, completing their Tweetalig VWO (International Baccalaureate) education. In addition, Jurre has obtained a certification in Commercial Customer Success Course from SaaSCollective B.V. in 2021.

Links

Previous companies

Just Eat Takeaway.com logo
Trengo logo

Timeline

  • Head Of Customer Success

    January, 2023 - present