Sue Pettit

Sue Pettit is a seasoned professional in customer success and program management, currently serving as Senior Program Manager for Strategic Planning at SurveyMonkey since June 2021. With a proven track record of developing strategic programs that enhance customer journeys and drive key metrics like Net Revenue Retention and Gross Revenue Retention, notable achievements include spearheading the Global Business Review program and designing innovative engagement strategies utilizing data-driven insights. Prior experience encompasses significant roles at Poppulo and Giraffe Marketing, where Sue focused on customer advocacy, team management, and operational effectiveness. Sue holds a Diploma in Journalism & Media Studies from Griffith College Dublin.