Venkata Abhijith M

Venkata Abhijith M has had a diverse work experience. In 2018, they worked as an Associate at Sutherland where they organized customer data and resolved their issues from US and Europe, developed and actualized customer service initiatives to decrease wait times, received the Best Associate Award for best efficiency and accuracy, and collected customer feedback and made process changes to exceed customer satisfaction goals. In 2019, they worked as a Retail Associate at Amazon where they supported loss prevention goals by monitoring shopper behavior, monitored competitors' pricing activities to make effective decisions that would improve company revenue, and identified opportunities and analyzed marketplace key performance indicators to diversify campaigns, expand visibility, and improve performance of Italy, Spain, Germany and Europe (Sports Products). In 2019, they also worked as a Production Manager at Wedding Chakra where they determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules, managed event bookings, calendar, meeting arrangements and managed logistics, and directed key personnel in correct production techniques to achieve required quality. Venkata is currently employed as a Product Consultant at SurveySparrow since 2022.

Venkata Abhijith M obtained a Bachelor of Engineering in Electrical, Electronics and Communications Engineering from Rajalakshmi Engineering College between 2014 and 2018. Additionally, Venkata Abhijith M has obtained certifications in Service Hub Software from HubSpot in July 2022, Embedded Systems from CodeBind Technologies, RF Designing from Tesla Minds, and ZOHO Creator from ITK Education Services Pvt Ltd.