Antonette Reyes is a seasoned professional in contact center operations with extensive experience in the insurance and retirement sectors. Having held various leadership roles across multiple organizations, including Senior Operations Manager at Infosys BPM and Senior Director at Sutherland, Antonette has demonstrated expertise in service delivery and team management. Antonette is Six Sigma Greenbelt-trained and holds multiple LOMA certifications, showcasing a commitment to continuous improvement and operational excellence.
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