Haresh Amrelia is an experienced Service Delivery Manager at Sutherland, a position held since January 2007, showcasing extensive expertise in managing teams and ensuring process calibration. Previous roles include Senior Team Manager and Team Manager at Schlumberger, as well as Team Manager at Hughes, demonstrating a strong background in leadership within technical support environments. Responsibilities have included overseeing 16 Leads and providing subject matter expertise for frontline technical support for a leading ISP in the US. Haresh's educational background includes a Bachelor of Computer Application from Himalayan University and a Diploma in Digital Electronics from Parshvanath M. M. J shah Polytechnic. Prior experience also includes a role as a Customer Service Advisor at Ameya Realinfo Pvt. Ltd, and initial training as a Computer Hardware Engineer.
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