Kristina Popova-Aneshteva is a seasoned professional with extensive experience in customer service, team management, and marketing. Currently serving as a Team Manager, SME, and Consultant - Real Time Analyst at Sutherland since March 2019, Kristina previously held positions such as Junior Help Desk Representative at myPOS AD and Italian Translator for an affiliate gambling website. Additional roles include Marketing Specialist at First Online Solutions, Promotion Coordinators' Supporter at Sales-Promotions, Italian Teacher at Italika, and Customer Service Agent at both bwin.party digital entertainment and Hewlett-Packard. Kristina holds a Bachelor's degree in Italian Philology from Sofia University St. Kliment Ohridski and a Master's degree in Sales Management and Merchandising from the University of Economics, Varna.