Sutherland is a process transformation company focused on helping companies rethink the way business gets done. Whether transforming your financial processes, applying analytics to customer care, or leveraging experience design to build a customer journey map, we are experts in re-engineering process.

Information Technology

Sutherland

Sutherland's headquarters in NY, United States

This department focuses on the design, engineering, and implementation of Genesys solutions to enhance telecommunications infrastructure.

Genesys Implementation

This department focuses on managing client relationships and ensuring customer satisfaction across various account-related services.

Account Management

This department handles inquiries, support, and assistance for customers, ensuring their needs and concerns are addressed effectively.

Customer Service

This department focuses on designing, developing, and maintaining software applications and systems.

Software Development

The Human Resources team at Sutherland is dedicated to managing and enhancing the company's workforce. They focus on talent acquisition, employee development, and organizational development across multiple regions, including the Americas, India, and South Africa. The team plays a critical role in recruiting top talent, developing leadership programs, managing employee mobility, and implementing innovative HR technologies to support the company's ongoing business transformation initiatives.

Human Resources

This department focuses on recruiting, hiring, and onboarding top talent for the organization.

Talent Acquisition

This department provides assistance and solutions for technical issues related to products and services, ensuring customer satisfaction and efficient problem resolution.

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Other teams

Account Management

Customer Service

Software Development

Human Resources

Talent Acquisition

Technical Support