Kevin You

Kevin You have a diverse work experience spanning over 15 years. Kevin has held various roles in different organizations. Most recently, they worked at Sutro Biopharma, Inc. as a Senior Desktop Support Specialist, responsible for providing desktop support for Microsoft Windows and Apple computers and mobile devices. Prior to that, Kevin worked as a Desktop Support Specialist at the same company, where they performed tasks such as responding to help requests, performing computer upgrades and repairs, and maintaining user and lab computers.

Before joining Sutro Biopharma, Inc., Kevin worked at Sutter Health as a Desktop/Deployment Technician. In this role, they resolved first-level issues for computer hardware, software, and peripheral equipment, and provided customer service and support to field locations. Kevin also handled hardware and software lifecycle management, including imaging, deploying, and maintaining computers.

In addition, Kevin worked as a Point of Sale Analyst at Panda Express, where they were responsible for implementing and managing POS interface features and applications. Kevin also resolved user help requests and managed a high volume of incoming calls.

Earlier in their career, Kevin worked at Garfield Health Center as a Patient Service Representative, where they processed patient data, served as a liaison between patients and physicians, and handled administrative tasks related to patient profiles and medical billing.

Lastly, Kevin has prior experience in the US Army as a Unit Supply Specialist. In this role, they managed daily inventory and budgets, maintained equipment and weapons, and led a team.

Overall, Kevin You have a strong background in desktop support, customer service, and technical troubleshooting, with experience in healthcare, retail, and the military sector.

Kevin You earned a Bachelor of Science (BS) degree in Computer Information Systems from California State University, Los Angeles in 2019.