Anniken Sofie Wæck Røiri

Head of Customer Success at Svenn

Anniken Sofie Wæck Røiri has a diverse work experience in various industries. Anniken Sofie Wæck is currently working at Svenn as the Head of Customer Success since October 2021. Prior to this role, they worked as the Manager of Customer Success at the same company from September 2020 to November 2021.

Anniken also had a role as the Styreleder at Sameiet Industrigata 47 from January 2020 to June 2022, where they had overall responsibility for the operation and maintenance of the building.

In the fitness industry, Anniken worked at Magnat Center, starting as a Sales Manager in August 2016, then progressing to the role of Sales and Service Manager from January 2017 to July 2019. Their responsibilities included managing customer and patient experiences, sales of memberships and services, planning sales activities and marketing campaigns, as well as being part of the management team. Anniken Sofie Wæck later became the Center Manager for Magnat Performance Center, where they had total operational responsibility and managed a team of 25 employees from August 2019 to September 2020.

Before joining Magnat Center, Anniken worked as a Promoter at Nova Vista AS from January 2013 to March 2016. Anniken Sofie Wæck also worked as a Substitute Teacher at Bogstad barneskole from September 2013 to February 2015 and held a similar position at Pedagogisk VikarSentral AS from January 2013 to December 2013.

Anniken's earlier work experience includes working as a Promoter at Connecting AS from January 2013 to December 2013, being a Server at Kokke & Serveringstjenester AS until December 2013, and being a Sales Promoter at Masalamagic AS from August 2012 to November 2013. Anniken Sofie Wæck also briefly worked as a Maitre d' at TGI Fridays from January 2013 to June 2013.

Anniken Sofie Wæck Røiri pursued their education chronologically as follows:

From 2006 to 2009, they attended Berg VGS, where they specialized in Samfunnsøkonomi (Social Economics) as part of their Studiespesialisering (General College Studies).

In 2010, they briefly enrolled at the Western Norway University of Applied Sciences, where they studied Sports Studies for one year.

From 2011 to 2013, they studied Marketing/Marketing Management, General at BI Norwegian Business School.

In terms of additional certifications, Anniken obtained a certificate in Customer Success Bootcamp: CSM from Customer Success Consulting AS in June 2023.

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