Customer Support and Success
About
The Customer Support and Success team at Swappie ensures a seamless buying and selling experience for customers. They handle inquiries, resolve issues, and provide guidance related to refurbished smartphones. The team works to enhance customer satisfaction and retention through personalized support, efficient problem-solving, and proactive outreach.
Team members
Farrukh Mehmood
Customer Service Manager
GO
Giulia Oliveri Oriol...
Italian Customer Success Manag...
Laura Neva
HR Regional Lead, Finland
Peter Orukpe
Senior Product Support Special...
Raul Abraham Medina
Senior Customer Sales Speciali...
Veera Mikkola
Regional Manager, Customer Sup...
VL
Veronika Lojková
Customer Support Team Lead