Kyle Jenner

Kyle Jenner is an experienced professional in customer care and operations, currently serving as the Customer Care Systems and Process Lead at Sweaty Betty since February 2019. Responsibilities include setting product vision, managing online customer experience, and translating manual processes into automated solutions using SaaS technologies. Previous roles encompass various leadership and support positions at Serco and Boots UK, highlighting expertise in Contact Centre management, stakeholder communication, and cross-functional collaboration. A strong background in technology and customer service, combined with the ability to drive service improvements and maintain high standards of customer engagement, underpins Kyle Jenner's career trajectory. Education was completed at Heathcote School, Stevenage.