Carol Ly

Patient Service Coordinator II

Carol Ly is an experienced Patient Service Coordinator II at Swedish, where responsibilities include managing schedules for the Medical Director, verifying patient CPAP usage, scheduling diagnostic tests, and preparing medical documentation for equipment companies. Previous roles include Administrative Support, where Carol reviewed diagnoses and assisted with mammogram analysis, and positions at Blue Nile as a Diamond and Jewelry Consultant, generating significant revenue, and at Starbucks as a Barista, providing excellent customer service. Education includes a Certificate in Health Care Analytics from the University of Washington, a Bachelor of Science in Interdisciplinary Studies from Central Washington University, and an Associate Degree in Business from Bellevue College.

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