Bikash Mishra is an experienced Service Manager at SWIFT since July 1999, serving as the primary contact for Support for Global Premium Plus Customers in the Americas. With a proven track record as a Senior Customer Engineer, Bikash has successfully managed complex IT infrastructures, delivering applications and improving total cost of ownership. Previous roles include Interface and Application Analyst, where troubleshooting and problem resolution were key responsibilities. Early career experience includes consulting for SWIFT operations at CSP Technologies Inc. and serving as Assistant Manager at the State Bank of India, focusing on SWIFT network support and operational analysis. Bikash holds a Master's degree in Computer Applications from SVU.
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