David Fike-Rosales

Director Of Customer Success at Swing Education

David Fike-Rosales has a diverse work experience that spans several industries. David is currently working as the Director of Customer Success at Swing Education since 2023. Prior to that, they worked as the Manager of Account Management at Sendoso from 2022 to 2023. At Sendoso, they managed a team of 7 Account Managers and achieved quarterly expansion targets through cross-selling and upselling.

From 2020 to 2022, David was the Senior Manager of Client Success & Retention North America at Turnitin. David grew the team to 13 account managers and focused on the growth and retention of core products. Before that, they served as the Senior Sales Manager and Sales Manager of K12 Accounts at Turnitin, where they led teams and achieved quota targets.

Additionally, David has experience in customer success and account management roles at Quizizz and CodeCombat. David also has prior experience in education-related roles at CSMC, KIPP Adelante Preparatory Acad, KIPP Foundation, and Education Pioneers.

David Fike-Rosales has a Bachelor of Arts degree in Comparative Literature and Business Institutions from Northwestern University. David also holds a Master of Business Administration (M.B.A.) degree in Corporate Social Responsibility and Sustainable Enterprises from the University of San Diego. In addition, they have obtained the ABM Certification: Foundations from Demandbase in 2022.

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