Rich Payne has extensive experience in customer operations management, team management, and customer service. With a proven track record in supervising and developing teams, Rich has a background in commercial insurance for various sectors. At Swinton Insurance, Rich currently holds the position of Customer Operations Manager, where Rich oversees team performance and ensures continuous improvement in customer service best practices. Prior to this role, Rich worked as a Team Manager at RBS.
August, 2019 - present
May, 2017