Swisscard AECS
Veronika Smetana is a seasoned professional in e-learning and educational planning, currently serving as a Specialist in E-Learning and Ausbildungsplanung at Swisscard AECS GmbH since 2011. Key responsibilities include the conceptualization and creation of e-learning content, managing and enhancing LMS/LCMS platforms such as SAP SuccessFactors and IBM Kenexa, multimedia production, internal communication efforts, and educational planning. Prior experience includes roles as a Gallery Assistant at Galerie Bob Gysin and as an Assistant in the Art Department at Zürcher Kantonalbank. Veronika holds various qualifications, including a CAS in Diversity & Gleichstellungskompetenz from the University of Applied Sciences and Arts Northwestern Switzerland FHNW, a CAS in E-Learning Design from Pädagogische Hochschule Luzern, and a Bachelor of Arts in Art History from the University of Zurich.
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Swisscard AECS
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Swisscard AECS is a joint venture between Credit Suisse AG and American Express. Swisscard AECS is the only company in Switzerland to offer the world leading credit card brands American Express, MasterCard and Visa from a single source, in the name and on behalf of Credit Suisse AG. Customers managed by Swisscard AECS have the largest choice of credit card products on the Swiss market. Thanks to the different product ranges, customers can put together a personalized combination of cards. Swisscard AECS was established as a joint venture between Credit Suisse AG and American Express in 1998. The company handles product development, sales and marketing, customer service and card processing in Switzerland on behalf of the card issuer Credit Suisse AG. As a merchant acquirer, Swisscard AECS is also responsible for expanding and handling the American Express network of points of acceptance in Switzerland. Swisscard AECS combines the strengths of its two parent companies in the credit card business, with American Express being the global leader as far as card management is concerned and Credit Suisse AG owning strong national sales channels. As a merchant acquirer for American Express, Swisscard AECS’s job is to guarantee that the customers can use their card wherever they want all over Switzerland. SIX (formerly Telekurs) and Aduno are primarily responsible for acquiring MasterCard and Visa in Switzerland.