Thomas Mueller

Head Of Account Management EMEA - Customer Service at Swisslog Healthcare

Thomas Mueller has extensive work experience in the logistics automation industry. Thomas started their career at Paul Vahle GmbH & Co. KG, where they held various roles such as Deputy Group Manager Engineering, Deputy Head of Business Unit - Port Technology, and Technical Project Manager - eRTG Solutions. Thomas later became the Director of Global Market Management, Director of System & Project Business, and a member of the Executive Board of Directors at the same company. In 2019, they moved to Swisslog, where they held several positions including Head of Contract Management - Region Central Europe, Head of System Operation - Region Central Europe, and Head of Technical Customer Service - Germany. Currently, they are the Head of Account Management EMEA - Customer Service at Swisslog. Thomas Mueller has in-depth experience in account management, customer service, maintenance, system operation, and contract management.

Thomas Mueller earned a Master of Engineering (M.Eng.) degree in Mechanical Engineering with an emphasis on Research, Development & Simulation from the University of Applied Sciences and Arts Dortmund. Thomas also obtained additional certifications, including "KUKA GRIT and GRACE" from KUKA, "KUKA Behaviors Deep Dive" from Headspring (by Financial Times & IE Business School), "SCC Certificate based on document 018," and an MS Project Certificate.

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Timeline

  • Head Of Account Management EMEA - Customer Service

    May, 2023 - present

  • Head Of Customer Service EMEA Central

    January, 2021

  • Head Of Technical Customer Service - Region Central Europe

    February, 2020

  • Head Of Contract Management - Region Central Europe

    May, 2019

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