Yogesvaran Nyalasenggaram

Yogesvaran Nyalasenggaram is an experienced professional in the field of IT and customer service operations, currently serving as the Global Helpdesk Operations Manager at Swisslog Logistics Automation since October 2019. Prior roles include Lead Incident Manager at T-Systems Malaysia and Team Leader for the Google Wallet and Play Project at Webhelp, where responsibilities encompassed providing direction to teams and managing customer service processes. Yogesvaran started a career as a Software Engineer at Censof Malaysia and previously worked as an Application Management Analyst and Advanced Technical Support at Dell. Educational credentials include a Bachelor Degree in Computer Studies with a focus on Software Engineering from the University of Sunderland, completed in 2008.