Nick Clayton

Customer Care Operations Manager at Swissquote

Nick Clayton is an experienced operations and customer care manager currently serving as the Customer Care Operations Manager at Swissquote since July 2023. Previously, Nick held managerial positions at Homeprotect Home Insurance, overseeing referrals and customer accounts, and at Majorel, where responsibilities included managing social media content moderation teams for German, Czech-Slovak, and Slovenian speakers. Further experience includes leading operations at ICE and serving various roles at American Express and HSBC, focusing on customer support, credit control, and international payments. Nick is currently pursuing an MBA in Leadership & Sustainability at the University of Cumbria, with an expected completion date in December 2024.

Links

Previous companies

American Express logo
ICE Services logo
Majorel logo
Homeprotect Home Insurance logo
Lloyds Banking Group logo
HSBC logo

Org chart