Kaci Johnson

Kaci Johnson is the current Director of Design Operations at Swivel. Kaci has held this position for 2 years and 5 months. Prior to their current role, they were the Strategic Alliances Manager at NetSuite for 2 months. Kaci has also worked as the Marketing Coordinator at Satterfield & Pontikes Construction for 2 years and 2 months and as an Administrative Assistant/Accounts Payable Clerk/Payroll Assistant at Humphries Construction for 8 months.

Kaci’s experience in project management and customer communication has been essential in their role as Director of Design Operations at Swivel. In this role, they are responsible for maintaining all design team performance metrics and liaising with the VP of Design, Chief Product Officer, and Finance Team on meeting company KPIs. Kaci has also refined Swivel’s project management process and best practices and trained the design team on the use of new project management tools, features, and resources.

In their previous role as Strategic Alliances Manager at NetSuite, Kaci was the primary point of contact with a variety of customer stakeholders, coordinating all communication and scheduling all meetings between the customer and Design Team. Kaci was also responsible for identifying customer design requirements at onboarding, providing QA/QC for deliverables at each stage of project development, and managing customer expectations.

Before their time at NetSuite, Kaci worked as the Marketing Coordinator at Satterfield & Pontikes Construction for 2 years and 2 months. In this role, they were responsible for coordinating internal resources for the timely execution of multiple projects, including overseeing and assigning off-shore design contractor’s availability based on priority, complexity, and team current capacity. Kaci also ensured that all projects were delivered on-time and within the scope of Swivel’s pricing tier.

Kaci began their career in construction as an Administrative Assistant/Accounts Payable Clerk/Payroll Assistant at Humphries Construction for 8 months before moving into a role in marketing.

Kaci’s experience in construction, project management, and customer communication make their an ideal candidate for their current role as Director of Design Operations at Swivel.

Kaci Johnson has a Bachelors from Texas State University in Mass Communications-Public Relations and a high school diploma from Nacogdoches HighSchool.