Matt Vilanova

Partner Services Manager at Swoogo

Matt Vilanova has a diverse work experience spanning various industries and roles. Matt is currently working at Swoogo as a Partner Services Manager, a position they started in November 2022. Prior to this, they worked as a Solutions Architect at RippleMatch from October 2021 to October 2022. Matt also has significant experience at Aventri, where they held multiple roles. Matt was a Solutions Consultant from October 2020 to October 2021, providing technical representation and demos on products to sales teams. Matt also served as the Manager of Client Support Operations, where they managed daily technical proficiency and analyzed performance metrics within ZenDesk software. Matt has held supervisory roles in customer service at Aventri, starting in 2018. Before Aventri, they worked as a crew manager, corporate and non-profit sales, and logistics support at Powerstation Events from September 2013 to July 2015. Matt started their career as a shipping manager at All Pro Sound from November 2011 to December 2012, and as a tracking engineer at Burnit Recording Studios from May 2011 to December 2012. Matt's earliest work experience was as a receiving supervisor at Melissa & Doug from August 2008 to February 2010.

Matt Vilanova attended Full Sail University from 2009 to 2010, where they received an Associate of Arts and Sciences (A.A.S.) degree in Recording Arts Technology/Technician. In addition to their formal education, they have obtained several certifications from LinkedIn, including "Selling with Authenticity," "Solution Sales," "Leading Remote Projects and Virtual Teams," "Leading a Customer Service Team," "Project Management Simplified," and "Salesforce Administrator Cert Prep: 1 Introduction to Administrator Certification and Setup" in various months of 2020.

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Timeline

  • Partner Services Manager

    November, 2022 - present