Helen Cross

Helen Cross currently serves as the Polar Customer Experience Coordinator at Swoop Patagonia since May 2023. With a robust background in customer service, Helen has previously held positions such as Customer Operations Advisor at Thomas Cook, Travel Consultant at JTA Travel Limited and Signature Long Haul, and roles at the Royal Bank of Scotland Insurance and other organizations. Helen is proficient in the Galileo GDS system and has significant experience managing social media interactions and customer reviews. Alongside a career in travel, Helen has been a Personal Trainer, running popular fitness classes and training groups for events like the Great Eastern Half Marathon. Helen's educational qualifications include certifications in personal training and counseling, and currently pursues a Bachelor of Arts in English Literature and Creative Writing at University Centre Peterborough.