Amber Cook

Amber Cook has extensive work experience in customer success management and client operations. Their most recent position was as a Senior Customer Success Manager at Swordfish.ai | Heartbeat.ai since August 2022. Prior to that, they worked as a Senior Customer Success Manager at Infinity from October 2021 to March 2022. Amber also held the position of Customer Success Manager at Totaljobs Group from August 2020 to October 2021. Before that, Amber served as a Customer Success Manager at SET for Business CRM from April 2019 to October 2020. Their earliest role was as a Senior Client Operations Executive at Aimia Inc from April 2017 to April 2019, where they were responsible for building and maintaining client relationships, managing marketing campaigns, and providing strategic insights using various platforms such as IBM, Silverpop, and Salesforce.

Amber Cook attended East Surrey College from 2011 to 2013. However, no degree or field of study is specified. Additionally, they obtained the IDM Award in General Data Protection Regulation from The Institute of Direct and Digital Marketing in June 2017.