Juan Sandoval-Tobias

Juan Sandoval-Tobias has extensive work experience in various roles and companies. Juan currently works at Syapse as the Sr. Director of Service Operations & Cloud Engineering. Prior to this, they held the role of Sr. Director of Service Operations at the same company. Before joining Syapse, Juan worked at Cornerstone OnDemand as the Director of Business Operations for Tech Ops, where they oversaw contracts, processes, and metrics related to the CSOD Technical Operations organization. Juan also worked at Saba as the Director of Business Operations for Cloud Services, with similar responsibilities as their role at Cornerstone OnDemand. Additionally, at Saba, they served as the Sr. Cloud Operations Manager, responsible for daily cloud operations, technical operations, and case management.

Earlier in their career, Juan worked at Cisco-WebEx as the Manager of Provisioning Engineering, leading a team responsible for automation and process efficiency improvements. Juan also held the role of Implementation Supervisor at Cisco-WebEx, where they supervised a team of Provisioning Engineers and implemented automation processes. Before that, they owned their own company, Diligent Process Services.

Juan's career began at WebEx, where they held multiple roles, including Implementation Team Lead, Service Provisioning Team Lead, Senior Service Operations Specialist, Lead Operations Analyst, and Operations Analyst. Juan was responsible for various aspects of operations, such as provisioning, QA testing, process integration, and efficiency improvements.

Before joining WebEx, Juan worked at CellNet Data Systems as a Marketing Analyst.

Overall, Juan Sandoval-Tobias has a strong background in service operations, cloud engineering, business operations, and process management.

Juan Sandoval-Tobias completed their education in a chronological order. Juan started their academic journey at De Anza College from 1994 to 1997, where they earned an Associate of Arts (AA) degree with a focus on Multi-/Interdisciplinary Studies, General. Juan then pursued their Bachelor of Science (B.S.) degree in Biology at Notre Dame de Namur University, which they completed from 1997 to 1999. Juan'seducational journey continued with a Master of Business Administration (M.B.A.) degree at Saint Mary's College of California. Juan completed this program from 2016 to 2018.