Muhammad Firdaus Ishak

Muhammad Firdaus Ishak has a diverse range of work experience in the digital marketing and branding field. Muhammad Firdaus most recently worked as the Head of Digital Marketing & Social Media at Syarikat Takaful Malaysia Berhad starting in July 2022. Before that, they held positions at Etiqa Insurance and Takaful, Zurich Life Insurance Malaysia Berhad, and Prudential BSN Takaful Berhad. At Etiqa Insurance and Takaful, they served as the Digital Branding & Content AVP and later as the Digital Branding & Content Sr. Executive, where they managed the corporate website and social media accounts, monitored website performance and social media accounts' security, and drove strategic alliances. At Zurich Life Insurance Malaysia Berhad, they worked as a Digital Enablement & Application Sr. Executive, coordinating digital marketing activities, performing analysis on marketing metrics, and managing the agent portal. Lastly, at Prudential BSN Takaful Berhad, they held the roles of Digital & Creative Assistant Manager and Creative & Implementation Executive, overseeing the corporate website, managing social media marketing, contributing to creative development, and leading A/V preparation for events.

Muhammad Firdaus Ishak attended the Universiti Teknologi MARA from 2012 to 2015, where they obtained a Bachelor of Engineering (B.Eng.) degree in Mechanical Engineering. Prior to that, from 2007 to 2008, they studied at the Technical Institute of Kuala Lumpur, although specific details about the degree name and field of study are not available. Alongside their formal education, Muhammad Firdaus Ishak also obtained additional certifications. In 2013, they became an Apple Product Professional through Apple, and in 2022, they attained the Strategic Thinkers Effective Communicators certification from AMVPLUS ADVISORY. Furthermore, they obtained a certification in AutoCAD from Six Sigma Synergy Sdn Bhd, although the specific date is unknown.