Kelly A. Phipps

Kelly A. Phipps is a seasoned professional with extensive experience in account management and customer relations across various industries. Currently serving as a Global Account Manager at Sycomp since May 2023, Kelly also contributes as an Advisory Board Member for the Customer Experience certificate program at UC Irvine, supporting faculty and program managers in enhancing customer experience strategies. Previous roles include Strategic Account Manager and Enterprise Account Manager at Trace3, where Kelly significantly boosted customer satisfaction ratings and maintained strong relationships with Fortune 500 clients. Kelly's early career includes positions at Bank of America and Chase, where skills in operations, customer management, and financial growth were developed. Kelly holds a Bachelor of Science in Finance from San Jose State University.