IT and Technical Support

The IT and Technical Support team at SYKES Costa Rica is responsible for delivering high-quality technical assistance and solutions to customers in the Financial, Technology, and Telecommunications industries. Team members, including IT Client Services Associates, IT Corporate Specialists, Cisco Quality Assurance Analysts, and Splunk Technical Support Engineers, ensure efficient and effective resolution of technology-related issues, maintain robust IT infrastructure, and uphold stringent quality standards to optimize customer satisfaction.