Zoe Pontin

Zoe Pontin is an experienced professional in the holiday and hospitality sector, currently serving as Experience Manager at Sykes Holiday Cottages since June 2023. Prior to this role, Zoe was an Owner Retention Expert at Manor Cottages UK Ltd from October 2019 to September 2023, where expertise in maintaining client relationships was cultivated. Between February 2000 and October 2019, Zoe held the position of Cluster Manager at Thomas Cook, demonstrating a long-standing commitment to customer experience and operational management in the travel industry.