Serene Wellock

Team Manager- Global Service Assurance at Symbio

Serene Wellock currently serves as Team Manager for Global Service Assurance at Symbio, a position held since April 2025. Prior to this role, Serene was an Account Director and National Operations Lead at Brand Influence Group from August 2019 to May 2025, focusing on retail and experiential marketing initiatives. Previous experience includes positions at Microsoft as Marketing & Programs Lead for Cloud Service Providers, and National Account Manager roles at TNS Distribution and Samsung Electronics. Serene's career also includes extensive experience at Vodafone Australia in various capacities, culminating as State Manager for Mass Retail in NSW/ACT. Serene holds diplomas in Business Marketing and Business (Human Resources) from TAFE NSW.

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