Ayyappan Swaminathan currently serves as an Instructional Designer and Trainer in LMS and Product Management for ITSM, ITAM, and ITOM at SymphonyAI Summit since May 2023. Prior to this role, Ayyappan was a Technical Trainer at NTT from November 2020 to May 2023, working on multiple accounts and specializing in technologies such as MFA, AD, AZURE, SCCM, and SAP. Ayyappan also gained experience as a Senior Support member in the SWAT team at Amazon Web Services from October 2018 to November 2020, acting as a Subject Matter Expert and Resolution Specialist. Ayyappan holds a Bachelor of Science degree in Computer Technology from Bharathiar University, obtained between June 2013 and April 2016, and attended Sambalpur University from 2010 to 2013.
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