CAPT. SWAPNIL SONAWANE has extensive experience in the technology and telecommunications sectors, currently serving as Lead - Product Support at Symphony SummitAI since May 2014, where responsibilities include deploying On-Premise and On-Cloud Proof of Concepts (POCs) in alignment with customer business requirements while employing ITIL frameworks. Prior roles include Tech Senior Support at Forbes Technosys Ltd, overseeing the implementation of a Cheque Tracation System with a project team across multiple locations, and Network Support Engineer at Reliance Communication Pvt. Ltd, focusing on service desk management and issue analysis. Earlier experience includes IT Executive position at Aditya Birla Retail, providing support for various mail clients. CAPT. Swapnil Sonawane holds a Master of Engineering in Electronics and Telecommunication from the University of Mumbai, a Commercial Pilot License from the Director General of Civil Aviation, and a Bachelor of Engineering in Electronics & Telecommunication from Savitribai Phule Pune University, alongside a Diploma in Industrial Electronics.
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