Nitin Songaonkar

Nitin Songaonkar has extensive experience in the field of IT service delivery and management. Nitin began their career at IBM in 2011 as a Senior Engineer, where Nitin focused on deploying IT service and ITIL service desk processes. From there, Nitin transitioned to Kyndryl, where Nitin worked on Information Technology Service Delivery Tools. Currently, at SymphonyAI Summit, Nitin serves as the Lead for Account Service Management, demonstrating strong expertise in setting up ITSM and ITOM solutions successfully for clients.