Alyssa Florman

Alyssa Florman is a seasoned professional in customer success and marketing operations with extensive experience in the healthcare industry. Currently serving as the Manager of Customer Success at SymphonyAI since October 2022, Alyssa previously held the position of Director of Customer Success & Marketing Operations at OptioSurgical from 2020 to October 2022, where notable accomplishments included the development of a customer onboarding and training program and fostering relationships with top-tier enterprise clients. Earlier roles included Inbound Sales/Operations Manager at Sonder Inc. and various positions in retail and health/wellness startups, all contributing to a strong foundation in sales operations and strategic customer engagement. Alyssa holds a Doctor of Law (JD) from the University of Denver - Sturm College of Law and a Bachelor of Science (BS) in Psychology from Montana State University-Bozeman.