Sonam Kapadia

Senior Manager Customer Success at SymphonyRM

Sonam Kapadia is a senior manager at SymphonyRM, a healthcare customer success company. Sonam has also worked as an enterprise program manager at Well Health Inc., and as a senior manager of client success at Actium Health. Sonam began their career as an associate at Alignment Healthcare.

Sonam is a skilled and experienced healthcare professional with a passion for helping patients and providers alike. Sonam has a proven track record in customer success and engagement, and has played a pivotal role in the success of several healthcare organizations.

Sonam is a dedicated and driven individual who always puts the needs of their clients first. Sonam is a trusted advisor and an expert in their field, and they are always looking for ways to improve the patient experience.

Sonam Kapadia has a Master of Arts from the University of Southern California in Health/Health Care Administration/Management, a Master of Arts from American School of Professional Psychology at Argosy University in Clinical Psychology, and a Bachelor of Arts from University of Southern California in Psychology and Political Science. Sonam also has a Six Sigma Lean Black Belt Professional certification from the Management and Strategy Institute and is a Facebook Certified Digital Marketing Associate.

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Timeline

  • Senior Manager Customer Success

    Current role