Technical Support
About
The Technical Support team at Synacor is responsible for providing troubleshooting and resolution services to clients using the company's Cloud-based, multi-device platform. They ensure seamless operation of TV Everywhere, email services, and next-gen portals, addressing technical issues across various connected devices. Team members include IT Helpdesk Technicians, Technical Support Managers, Sr. Technical Solutions Specialists, and Zimbra Technical Support Managers, all working to guarantee customer success and satisfaction.