Billing & Vendor Statement Analyst

Synapse Health | Who We Are

With the collective efforts of our epic team members, we’re trailblazing a new path in the DME industry. Synapse Health was founded in 2016 with a goal to fix the fractured DME ecosystem and completely transform the industry. Built on decades of industry and leadership experience, we’ve launched tech-based solutions that eliminate age-old DME headaches, resulting in a seamless experience for all. We are proud to offer work that matters, on a mission that matters. 

Intrigued? Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn Page.

What We Need:  

The Billing and Vendor Statement Analyst is pivotal in overseeing day-to-day operations within the accounts payable department, with a specific focus on maintaining DME vendor payment integrity. 

What You Will Do:  

• Conduct monthly statement audits for new vendors and markets, focusing on new rentals and initial mail-order product deliveries.
• Perform monthly pre-billing reviews and data quality analyses to ensure the accuracy of vendor statements.
• Receive, track, and process vendor adjustments to ensure timely and accurate month-end statements.
• Analyze patient billed charges against vendor statement line items, conducting contractual and payor reviews to identify and mitigate billing risks.
• Support special billing projects, ensuring deadlines are met and audits are conducted successfully.
• Serve as a point of contact for internal departments regarding vendor billing matters.
• Collaborate with the vendor operations team to maintain accurate vendor statement information in the system of record.
• Assist in complex billing and vendor finance projects, demonstrating analytical skills and initiative.
• Participate in cross-functional team meetings, training activities, and continuing education to stay updated on business operations and procedures.
• Assist in resolving billing issues to address vendor dissatisfaction.
• Maintain vendor onboarding documents and update the vendor database with billing and payment information.
• Utilize HCPCS coding knowledge to ensure accurate billing and compliance.
• Leverage advanced Excel skills for data analysis, reporting, and process optimization.
• Apply strong analytical skills to interpret data, identify trends, and provide actionable insights.
• Perform additional duties as assigned.

What You Have:   

At Synapse Health we’ve intentionally built a culture of kindness, collaboration and creativity, and we consider those qualities to be table stakes for any new team member. Additional requirements include: 

• A bachelor's degree in Business, Accounting, Finance, or equivalent work experience.
• At least 5 years of experience in an accounts payable role, including 4 years in the healthcare industry with DME operations/billing experience. 
• Strong organizational, verbal, and written communication skills. 
• Analytical prowess for effective problem-solving. 
• Exceptional attention to detail and accuracy. 
• Proficiency in MS Office applications, specifically MS Excel, and the ability to learn job-specific software systems. 

What Sets You Apart:  

• Effective communicator across variety of audiences. 
• Builds strong vendor relationships and delivers vendor-centric solutions. 
• Natural collaborator who builds productive partnerships. 
• Familiarity with Sage Intacct. 
• Knows the most efficient ways to get things done with a focus on continuous improvement. 

What Sets Us Apart

It’s no secret that most of us work to provide for ourselves and those we love, but just because we have to work, doesn’t mean we can’t enjoy it. In fact, at Synapse Health, we insist on it! We want our team members to thrive personally and professionally, which is why our benefits include: 

• Professional growth opportunities with compelling career paths
• Healthy work-life balance culture with paid time off (PTO)
• Medical, dental and vision insurance for full-time team members
• 401K savings plan with employer contribution match

Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.