Guna Shalini M is a professional with experience in IT service management and software development. Currently serving as a ServiceNow ITSM Developer at Synchrony, Guna has previously held various positions at Tata Consultancy Services, including System Engineer, Assistant System Engineer, and Assistant System Engineer Trainee. Early career experiences include roles as a User Interface Designer at Ilahi Technologies and as a Software Engineer Intern at Shiash Info Solutions Private Limited. Guna holds a Bachelor of Engineering degree in Electrical from Sri Sai Ram Institute of Technology, completed in 2020.
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