Steven Horne

From 2021 to the present, Steven Horne has been working as a Strategic Account Executive at Syncro. In this role, they proactively engage with new leads, provides personalized product tours, co-hosts webinars, addresses user inquiries, gathers feedback for the development team, and collaborates with various teams within the company.

Prior to Syncro, from 2021 to 2021, Steven worked as a Business Development Specialist at Syncro. Steven'sresponsibilities included promoting the company's PSA + RMM + Remote Access platform, streamlining workflow, and assisting MSPs in managing their businesses more efficiently.

Before that, from 2020 to the present, Steven was the Operations Manager at PACI REALTY. In this role, they handled purchasing, inventory management, and contract negotiations with vendors. Steven also managed social media campaigns and oversaw the recruitment and training of employees.

From 2012 to 2020, Steven served as a Branch Manager at Enterprise Holdings. Steven was responsible for the growth, sales, customer service, and profitability of multiple car rental brands. Steven played a key role in training and developing the sales and customer service team and implemented customer service plans for a specific location.

Starting in 2017 until 2020, Steven was the Chief Operating Officer at Fish On, LLC, where they helped establish and execute the company's vision for sales and operations. Steven analyzed market trends and competition to inform business strategies.

From 2008 to 2019, Steven worked as a Fundraising Coordinator at the Tri-County Humane Society. In this role, they utilized cold calling and email prospecting to generate fundraising opportunities. Steven built and nurtured relationships with local businesses and was responsible for creating fundraising events.

Lastly, from 2009 to 2012, Steven was an Account Manager at TSN Group. Steven was recognized as the top account manager for the company in 2011 and managed 30 accounts across the United States, generating over $10 million in annual revenue.

Steven Horne received a Bachelor's degree in Business, Management, Marketing, and Related Support Services from the University of Tampa, which they attended from 2008 to 2012. Additionally, they have obtained multiple certifications from LinkedIn, such as "Coaching and Developing Employees," "Developing Leadership Presence," "Managing Your Sales Process," "Sales Strategies and Approaches in a New World of Selling," "The Six Morning Habits of High Performers," "Customer Success Management Fundamentals," "Salesforce for Marketers," "Business Development Foundations," "Customer Service: Problem Solving and Troubleshooting," "Effective Listening," "Scrum: The Basics," "The Eight Essential People Skills for Project Management (Blinkist Summary)," "The Practices of High-Performing Employees," "Winning Back a Lost Customer," "15 Secrets Successful People Know About Time Management (getAbstract Summary)," "Building Customer Loyalty," "Business Acumen for Project Managers," "Cert Prep: Project Management Professional (PMP)®," "Coaching Skills for Leaders and Managers," and "Creating a Positive Customer Experience." These certifications were obtained between 2020 and 2022.