Alexandra Velutini

Alexandra Velutini currently serves as the Regional Technical Services Manager for the Americas at Syniverse, a role started in February 2024. Prior to this, Alexandra held the position of Director of Customer Success at ServiceRocket from June 2022 to August 2023, overseeing a team of eight Customer Success Managers and enhancing customer engagement and satisfaction. From April 2019 to June 2022, Alexandra was the Director of Customer Success at Vector Solutions, managing a larger team that handled over 1000 customers and $40 million in business. Alexandra's extensive experience at Syniverse spans from 1996 to 2018, where positions included Global Business Continuity Manager and Senior Applications Systems Engineer, showcasing a strong background in technical support and incident management. Alexandra earned a Bachelor of Arts in Psychology from Loyola University New Orleans.