Shakhnaza Zhanatova (Shaha)

Support Manager at Synology

Shakhnaza (Shaha) Zhanatova's work experience includes holding the position of Technical Support Team Lead at Synology since January 2022. Prior to that, they worked as an IT Specialist at Synology from February 2021 to February 2022. Before joining Synology, Shaha served as a Network Engineer at Heartlanding ITSC from February 2019 to May 2020. Additionally, they worked at Upper Iowa University as an Information Technology Help Desk employee from February 2018 to May 2020, and as an Assistant of Center for International Education from September 2017 to February 2019.

Shakhnaza (Shaha) Zhanatova pursued their higher education from 2017 to 2020 at Upper Iowa University. During this time, they successfully completed their Bachelor's degree in Information Technology. Additionally, they obtained the Google IT Support Professional Certificate from Google in March 2021.

Links

Timeline

  • Support Manager

    January, 2022 - present

  • IT Specialist

    February, 2021