Theo D.

Theo D. is an experienced professional in customer support and operations, currently serving as the Customer Support Manager UK at Synthesia since August 2023, where the company focuses on AI-driven video creation technology. Prior to this role, Theo has held various positions at Farewill since November 2019, including Expansion and Operations Manager, Funeral Services Team Lead, Senior Cremation Specialist, and Operational Specialist. Experience also includes working as a Bereavement Officer at Enfield Council from March 2018 to November 2019, and in customer service roles at Harrods and Harvey Nichols between 2010 and 2018. Theo began a career as a Funeral Director at Demetriou and English Funeral Directors Limited from January 2011 to October 2014. Education was completed at Alexandra Park School from 2005 to 2010.