Jessica Möller

Jessica F. is a skilled professional with a diverse background in technology and customer service. Currently serving as a Technical Specialist at Apple since July 2021, Jessica has effectively diagnosed and repaired complex hardware and software issues, achieving a high success rate in resolving customer concerns. Concurrently, Jessica holds multiple positions, including Cybersecurity Analyst Apprentice at MiC Talent Solutions, Information Technology Specialist 2 in Programming supporting various state departments, and Web Developer at 100Devs, where Jessica designs responsive applications. Jessica previously worked at H&M as a Sales Advisor, ensuring optimal inventory organization and transactional accuracy. Jessica's educational background includes Bachelor's degrees in Computer Science and Criminal Justice from the University at Albany and John Jay College, complemented by a high school diploma in Computer Science from the Academy for Software Engineering.