Parveen Sujata

Parveen Sujata is an experienced IT professional specializing in incident management and major incident coordination. Currently serving as a Major Incident Manager at Systal Technology Solutions since October 2022, Parveen also holds the position of Incident Manager at Inoapps SDN BHD from March 2020. Prior experience includes roles at DXC Technology, where responsibilities encompassed major incident and change management, and at HP as a Technical Helpdesk Analyst L1, providing IT support for Shell employees on various issues. Proficient in conducting major incident bridge calls and utilizing tools such as DRA and HAT for user support.