Systal Technology Solutions
Parveen Sujata is an experienced IT professional specializing in incident management and major incident coordination. Currently serving as a Major Incident Manager at Systal Technology Solutions since October 2022, Parveen also holds the position of Incident Manager at Inoapps SDN BHD from March 2020. Prior experience includes roles at DXC Technology, where responsibilities encompassed major incident and change management, and at HP as a Technical Helpdesk Analyst L1, providing IT support for Shell employees on various issues. Proficient in conducting major incident bridge calls and utilizing tools such as DRA and HAT for user support.
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Systal Technology Solutions
Systal is a global managed network and security service and transformation specialist. We consult, deploy, and integrate multi-vendor technologies which help enterprise businesses maximise the security and business value of their complex IT infrastructure. Across our 24/7 Network and Security Operations Centres, we manage 200,000+ assets across 78 countries, serving over 240 enterprise clients across multiple industries. We meet their complex technology requirements by providing proactive and tailored round-the-clock solutions which replace unsecure and ineffective legacy technologies, and securely solve today’s critical IT and business challenges with innovative and resilient capabilities. We are proud of Systal’s diverse pool of expertise and experience. Our technical community is ITIL qualified and vendor certified, holding a wide range of industry-leading accreditations. Named and aligned to your organisation 24/7, our highly qualified professionals will provide you with flexibility, capability, dedication, and continuous improvement, acting as a natural extension of your IT team to deliver a truly unique, personal and effective customer experience.