Surindra Bashidivion

Major Incident Manager at Systal Technology Solutions

Surindra Bashidivion is an experienced IT professional with a strong background in incident and operations management. Currently serving as a Major Incident Manager at Systal Technology Solutions since September 2022, Surindra previously worked as an Incident Manager at Inoapps, managing a range of Oracle-based incidents and conducting detailed report analyses. Prior experience includes roles at DXC Technology as an Operation Lead, Hewlett Packard Enterprise as a Shift Lead in Infrastructure Operations Management, and team leadership positions at AIG Shared Services and Atos, focusing on service desk management and operational efficiency. Early career experience also includes technical support roles at Electronic Data Systems, providing IT services across various sectors. Education was completed at Sek Men Methodist ACS from 1994 to 1999.

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Kuala Lumpur, Malaysia

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Systal Technology Solutions

Systal is a global managed network and security service and transformation specialist. We consult, deploy, and integrate multi-vendor technologies which help enterprise businesses maximise the security and business value of their complex IT infrastructure. Across our 24/7 Network and Security Operations Centres, we manage 200,000+ assets across 78 countries, serving over 240 enterprise clients across multiple industries. We meet their complex technology requirements by providing proactive and tailored round-the-clock solutions which replace unsecure and ineffective legacy technologies, and securely solve today’s critical IT and business challenges with innovative and resilient capabilities. We are proud of Systal’s diverse pool of expertise and experience. Our technical community is ITIL qualified and vendor certified, holding a wide range of industry-leading accreditations. Named and aligned to your organisation 24/7, our highly qualified professionals will provide you with flexibility, capability, dedication, and continuous improvement, acting as a natural extension of your IT team to deliver a truly unique, personal and effective customer experience.